What Is An Arrival Window?

Elf Chris
Elf Chris
  • Updated

Your time slot represents your designated arrival window to the show, not your actual showtime. This system helps us manage traffic flow effectively, reducing wait times and ensuring a smoother experience for everyone. However, it's important to note that your arrival window does not guarantee an immediate entry, especially during peak days and hours when longer wait times can occur.

We're committed to providing you with the best guest experience possible, but some factors are beyond our control. We appreciate your understanding in this regard.

Should you find yourself in line for an extended period and would prefer to return during a less busy time, please don't hesitate to contact us. We'll be more than happy to help you reschedule your ticket for a more convenient moment.

It's worth mentioning that our popularity means we may sell out on certain nights, particularly on weekends and holidays. To secure your preferred day and time, we recommend reserving your arrival window well in advance. If a window is marked as sold out, it will only become available if another guest modifies their reservation.

We appreciate your understanding and flexibility as we strive to make your visit to the park as enjoyable as possible. Thank you for choosing us to be part of your magical experience! 🌟🚗✨