Park Delays And Closures?

Elf Chris
Elf Chris
  • Updated

At World of Illumination, we're fully aware that unexpected circumstances can occasionally impact your visit to our parks. Whether it's due to Technical Difficulties or Inclement Weather, we're here to support you every step of the way. Our utmost priority is to deliver a top-quality experience while ensuring your safety.

In some instances, we might encounter technical difficulties or extreme weather right before opening a park, leading to a slightly delayed park opening. This delay is driven by our commitment to guarantee that you don't miss out on a single magical moment. We're dedicated to making your experience as enchanting as possible.

In the unfortunate event of park closures, we will go the extra mile to communicate with you promptly. We'll use various channels such as email, social media, or text messages to keep you informed. Our aim is to ensure you stay updated and can plan your visit accordingly.

In both scenarios, whether you're facing longer wait times than usual or experiencing a park closure, please remember that we're always here for you. We're ready to assist you in rescheduling your ticket to a time that suits you best. You can easily do this through our live chat on our website or by submitting a request from the menu above.

Your satisfaction and safety are our top priorities, and we're here to make sure your visit to our parks is a magical and memorable experience. Thank you for choosing World of Illumination!" 🌟🚗✨