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Help Articles

• Where Are Your Locations, Hours & Dates of Operations?

  Our parks are open from Tuesday to Sunday, 6:00 PM to 10:00 PM, with extended hours if wait times are longer. We’ll also be open on Mondays, D...

• Running Late For Your Arrival Window?

  We understand that life can be unpredictable, and if you’re running late and miss your assigned arrival window , don’t worry - no rushing or s...

• Can I Have My Dog/Cat In The Car?

  Certainly! Given that this is a drive-through experience, your pets are more than welcome to join you in your car. We do kindly ask that you e...

• Are There Vehicle Restrictions?

  To ensure the safety and enjoyment of all our guests and technicians, we have certain vehicle restrictions in place. Our shows feature tight t...

• Will The Parks Close Due To Inclement Weather?

  The safety of our guests and team is our absolute top priority! Certainly, it is indeed possible. In light of the occasional rain and snow, ou...