To ensure the safety and enjoyment of all our guests and technicians, we have certain vehicle restrictions in place. Our shows feature tight turns and intricate light displays, making it impractical for buses, vans, trailers, and limousines to navigate without risking damage to themselves, other vehicles, our Theme Parks, or the safety of our guests and team members.
Therefore, buses, some oversized-vans, trailers, and limousines are not allowed. We permit vehicles similar to a 14-seat van or Sprinter van, with a turning radius of about 20 feet and a maximum height of 10 feet. This helps prevent damage to our displays and ensures a safe and smooth experience.
(Image of Van on Zendesk Article should be left and placed here)
Our team will redirect vehicles that don't meet our size or maneuverability requirements. We reserve the right to deny access to vehicles that exceed length or height limits, can't navigate turns safely, or pose a risk to guests or our equipment. If denied entry, our customer service team can assist with rescheduling your visit for a date and time when you can use a suitable vehicle.